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Money talks. But do you speak its language? Intelivate’s Collections Training program is designed to develop powerful influencers of payment loyalty.
The goal of our Collections Training program is to transform your team to be powerful influencers of payment loyalty.
The collections process is not the end of a customer lifecycle. It is the opportunity to begin a brilliant new relationship by first focusing on building payment loyalty.
We don’t stop there.
Our Collections training goes the next level with strategies to promote your Service professional goals – provide an experience that promotes engagement and potential spending loyalty. Increase dollars collected and increasing potential revenue? Yes!
Collections professionals who focus first on building payment loyalty while attuned to future spending loyalty.